This Privacy Policy explains how Laserlea (“we”, “us”, “our”) collects, uses and protects your personal information when you visit our website or get in touch with us. We are based in Macclesfield, Cheshire, and we are committed to keeping your data safe and handling it responsibly.

Who we are

Laserlea is a laser cutting, engraving and CNC studio. For the purposes of UK data protection law, Laserlea is the data controller for the personal information collected through this website.

What information we collect

Enquiry details: when you complete our contact form, we collect your name, email address, phone number (if provided), your message, and any project details or design files you choose to send us.
Newsletter sign-ups: if you subscribe to our newsletter, we collect your email address.
Technical data: our website and server may record limited technical information such as your IP address, to help keep the site secure and prevent spam.

How we use your information

To respond to your enquiry and prepare a quote.
To carry out any work you ask us to do.
To send you our newsletter, where you have asked us to.
To protect our website from spam and misuse.

Our legal basis

We process enquiry information on the basis of our legitimate interest in responding to potential and existing customers. We send marketing emails only with your consent, which you can withdraw at any time by unsubscribing.

Sharing your information

We do not sell your personal data. We only share it with trusted service providers who help us run our business, such as our email delivery and website hosting providers, and only so far as is necessary to provide their service. We may also disclose information where required to do so by law.

Cookies and analytics

We aim to keep tracking to a minimum. We use a privacy-friendly, cookieless analytics tool to understand how our website is used. It does not use tracking cookies and does not collect personally identifiable information. Any essential cookies are used only to make the site work.

How long we keep your information

We keep enquiry and project information for as long as needed to provide our service and to meet our legal and accounting obligations, after which it is securely deleted. Newsletter details are kept until you unsubscribe.

Your rights

Under UK data protection law you have the right to access the personal data we hold about you, to ask us to correct or delete it, to object to or restrict how we use it, and to request a copy of it. To exercise any of these rights, please get in touch using the details below.

Contact us

If you have any questions about this policy, or about how we handle your data, please contact us through our website. If you are not happy with our response, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Privacy Policy